We loved the personal attention from the front office..texted to let us know if there was anything just text..I asked for a pizza recommendation and it was delicious..shout out to Octavious and Debbie and all the staff..you are all amazing and so kind..oh and the pool temp was perfect..and the whole hotel smells so nice and clean..its really too bad about the mall being practically closed up..I won't let that hinder my stays though..thank you all so much for the wonderful hospitality.. what didn't I like should be the question..lol..I loved it.
Tammy
Ocak 2025
The king room was spacious & the bed was very comfortable. Breakfast was fine though crowded but it's a pain to have to get coffee or tea in the lobby area when you walk with a cane.
Melissa
Haziran 2024
It was a good spot to stay between the Cleveland airport and Oberlin for our college tour. We were easily able to check in around 1:30 AM due to a late flight. Our shower was surprisingly great!
Nicola
Nisan 2025
The staff, location and breakfast were exceptional. The public areas (including elevator) were very clean. The breakfast staff kept everything well stocked and there was a great variety. The room was a good size. The beds were comfortable.
Judy
Ekim 2023
Front desk staff was tremendous. They were simply the best! Solved problems answered questions provide wonderful directions.
Martland
Ekim 2023
Me and my wife was very pleased with our stay everything was so clean and comfortable the staff were so kind and friendly the hot breakfast was very good I'd highly recommend you to book this hotel thanks for everything we'll definitely be back!!❤️
Tony
Şubat 2024
Rooms were spacious and clean. Breakfast was very good and offered a variety of well prepared foods. Staff were friendly and customer focused. Facilities were up to the highest standards.
James
Aralık 2022
The staff was very accommodating. Very responsive and eager to help. My sister needed a handicap accessible bathroom and there is only one room available but it is a king size with only one bed. The staff found a shower bench which did help.
Catherine
Temmuz 2022
Breakfast was great, rooms clean lovely hotel. The pool though was a very big disappointment. They couldn't keep towels stocked and it was supposed to be a heated pool! That was the coolest heated pool I ever tried to swim.
Julie
Aralık 2024
I like the West Side of Cleveland for the location. It has easy access to the toll road. The staff was very friendly and accommodating.
Michael
Ekim 2024
Rezervasyon:
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